Tuesday, September 20, 2016

5 Star Customer Review for Lang Restoration

"My basement flooded this past July.  I was not sure what the cause but I knew it was pretty bad and getting worse.  I called Lang and the sales rep, Chris Groen, was at my home in literally 15 minutes. He found out what was causing the water. It was my hot water heater so he asked me for some buckets and a cooler and put them there to stop any further damage.  He immediately called in his crew and turned off the water.  Within a couple hours they showed up with vacuums to suck up the water, fans and dehumidifiers.  These guys knew what they were doing.  The onsite manager explained to me what they were going to do, had it taken care of, offered to call some plumbers for me and had the water sucked up within a couple of hours! Chris' shirt was drenched from sweat and he kept helping even though that is NOT his job.  I was beyond impressed with his work ethic & knowledge. The fans and dehumidifier stayed for about 3-4 days until all was dry.  Chris came by to check it during those days to ensure it was all working and not blowing out any circuits. 

They have since helped me with my insurance company, getting me a dumpster, recommended and took care of getting my air ducts cleaned, had managers of each area come out and explain everything to me, get a crew of cleaners out to clean everything in my basement (they were even on a ladder cleaning the silver piping things in the ceiling and took the extra initiative to staple some plastic down over the insulation in the unfinished part that had come undone without me asking.  

I trust this company to not only recommend but to use again! They are very reputable and went above and beyond.  They worked with my crazy schedule and with me to make the best of an awful occurrence!"

- Stacy B. of Cumming, GA

Lang Restoration & Construction in Tucker, GA
Fire, Water, Storm & Disaster Restoration Services In Metro Atlanta
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